Nuku Beach Estate
Nuku Beach Villa & Cabana — House Guidelines
Welcome to Nuku Beach Estate
Thank you for choosing to stay at Nuku Beach Villa and Nuku Beach Cabana Estate.
We are so excited to welcome you and hope you have a wonderful and memorable stay with us. Our aim is to create a peaceful, comfortable and relaxing environment where you can truly enjoy your time in Fiji, while also being mindful of our neighbours and the surrounding village community.
We kindly ask you to take a moment to familiarise yourself with the following guidelines. They simply help ensure a lovely experience for you, our neighbours and our local community.
01
Check in & check out
Check in & check out
Check-in: From 3:00pm
Check-out: By 10:00am
These times allow our housekeeping team to prepare the villa or cabana beautifully for our next guests.
If you would like an earlier check-in or later check-out, please let us know in advance. We’ll always do our best to accommodate your request where availability allows.
02
Quiet Hours
As Nuku Beach Estate is part of a peaceful residential and village community, we kindly ask guests to keep noise to a minimum between 11:00pm and 7:00am.
You are very welcome to enjoy your evenings, but during these hours we ask that loud music, conversations and other activities are kept at a considerate level.
Thank you for helping us maintain the peaceful atmosphere that makes Nuku Beach Estate so special.
03
Gatherings & Celebrations
We want you to enjoy your stay and make wonderful memories at Nuku Beach Estate.
Our villa and cabana are best suited to guests looking for a relaxed, peaceful and intimate tropical escape, rather than a late-night party atmosphere.
If you’re planning a special celebration or gathering, please let us know beforehand. We are happy to discuss what may be possible and, where appropriate, help you make arrangements that work comfortably for everyone.
We simply ask that gatherings remain respectful of our neighbours and the surrounding village community.
04
Respecting Our Community
One of the things that makes Nuku Beach Estate special is its connection with the local Nukubalavu Village community.
We are fortunate to be part of a beautiful village environment and greatly value the relationship we have with our neighbours.
We kindly ask you to treat the property, our neighbours and the local community with the same care and respect you would show in your own home.
Thank you for helping us preserve the peaceful and welcoming atmosphere of Nuku Beach Estate.
05
CCTV & Security
For the safety and security of our guests and property, security cameras are positioned around the exterior areas of the properties including the front, rear and side of the building.
The cameras monitor movement and noise levels and record footage. We may review footage when necessary for security purposes or to address concerns relating to the property or surrounding community.
The cameras are located externally and do not monitor private areas inside the villa or cabana.
Your privacy and comfort are important to us, and we appreciate your understanding.
05
Cancellation Policy
For the safety and security of our guests and property, security cameras are positioned around the exterior areas of the properties including the front, rear and side of the building.
The cameras monitor movement and noise levels and record footage. We may review footage when necessary for security purposes or to address concerns relating to the property or surrounding community.
The cameras are located externally and do not monitor private areas inside the villa or cabana.
Your privacy and comfort are important to us, and we appreciate your understanding.
Low Season
November 1 — April 30
Cancellations made 14 days or more before arrival will receive a full refund.
Cancellations made within 14 days of arrival are generally non-refundable. However, if we are able to rebook your dates, we will be happy to offer a voucher or re-booking. A new rate may apply depending on the season.
High Season
May 1 to October 31
Cancellations made 30 days or more before arrival will receive a full refund.
Cancellations made within 30 days of arrival are generally non-refundable. However, if we are able to rebook your dates, we will be happy to offer a voucher or re-booking. A new rate may apply depending on the season.
Christmas & New Year
December 20 to January 10
Christmas and New Year is our most sought-after period, so a special cancellation policy applies.
Cancellations made 60 days or more before arrival will receive a full refund.
Cancellations made within 60 days of arrival are generally non-refundable. However, if we are able to rebook your dates, we will be happy to offer a voucher or re-booking.
A new rate may apply depending on the season.
Changes to Your Stay
If your plans change, please contact us as soon as possible. Where availability allows, we are happy to look at changing your dates rather than cancelling your stay.
If your new dates fall into a different season or have a different rate, the applicable rate difference will apply.
Early Departure & No-Show
Unfortunately, we are unable to refund nights that are unused due to late arrival, early departure or no-show.
We understand that unexpected circumstances can arise and will always consider individual situations with kindness and common sense where possible.
Please Note
We do not hold or transfer deposits.
Where a voucher or re-booking is offered, it will be for the amount paid, less administration cost of AUD100.
Enjoy Your Stay
Most importantly, relax, enjoy yourself and embrace the true beauty, warmth and spirit of Fiji. We hope Nuku Beach Estate feels like your own little piece of paradise while you’re here.
Vinaka vakalevu and thank you for staying with us. We hope you have a wonderful stay and create many beautiful memories.